Support

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What is Duplicate File Finder Pro?
Does this program contain ANY malware?
System requirements
How do I start it?
How do I use it?
Are the files permanently deleted?
Why should I purchase the full version?
Settings
Add path
Compare
Selector
Delete
Move
Export
It won't start, it says I'm missing some file?
The Automatic updater always times out or can't connect?
I have a question, how do I reach you?


What is Duplicate File Finder Pro?
[Top]
Duplicate File Finder Pro is a powerful Windows program for finding duplicate files on your computer. Look on the main page for the entire list of features found in Duplicate File Finder Pro.


Does this program contain ANY malware
? [Top]
Duplicate File Finder Pro is, and always will be 100% free of all kinds of harmful code such as spyware, adware and viruses. If you don't like the program you can always uninstall it without risking any kind of harm to your system.

System requirements
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Windows 95/98/2000/2003 Server/ME/XP/Vista
128 MB of RAM (256 recommended)
Internet connection


How do I start it? [Top]
After you have installed it, open your start-menu and click on 'Programs', under that tab you will see a group called 'Duplicate File Finder Pro'.


How do I use it?
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The program automatically starts with the Quick Start Wizard open to give you a quick and easy start. If you require a more specific scan then you can close that wizard and simply click on the button "Add path" to add an appropiate path to scan for duplicate files with individual scanning options. Then just click on "Start" and the program will begin working, once it's done you can use the "Compare" function to compare the potential duplicate files found for true duplicates. When that is done click on the "Selector" button to select the files of your choice in the results. Afterwards you click either on "Delete" to move the files to recycle bin or to permanently delete them, or on the "Move" button to move the selected files to a directory of your choice. Then you're all done, and you can export a list of files if you want to.


Are the files permanently deleted?
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Yes and no. You have the option of both moving the files to the recycle bin or to permanently delete them if you wish to. Any file moved to the recycle bin can be restored back to it's exact location if you change your mind. A file permanently deleted can not be restored by this program.

Why should I purchase the full version?
[Top]
The free Shareware version has some limitations compared to the registered full version. All these limits will be removed when you purchase the full version. For a list of the limitations please see the buy now page.

Settings
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Duplicate File Finder Pro features some useful settings under the "Settings" button which are good to be aware of.

Standard
After the search is done - If any of these buttons are marked then those algorithms will automatically be used to compare the files found after the search is done.

Autoselected the duplicates - Automatically marks the duplicate files in the list after the scan has been completed or after the comparing has been completed.

Use CPU gentle comparing - Makes small pauses when comparing files to take some load off the CPU.

Folders to skip
All directories added here along with their subdirectories will not be scanned by the program and all the files within them will not be included in the search.

Extensions to skip
All files that have one of these file extensions will be skipped by the program.

Add path
[Top]
These are the paths that will be scanned for duplicate files. Each path or folder that you add will inherit the settings under the "Individual settings" frame that are found in this window. This means that you can for example tell the program to both scan for *.mp3 files in C:\, and *.avi files larger than 52 MB in D:\ in the same session.


Compare
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There are three different algorithms which can be used to compare the potentially duplicate files that have been found. The first one is called "Fuzzy comparison", it's very fast and quickly discards files which are very different in content. It's best used in combination with one of the two other algorithms. The second algorithm is called "CRC comparison" and is fast and very very accurate (around 99.9999% accurate) which is more than sufficient for the average computeruser if you just want to find duplicate movies, mp3's, downloads or such. The third and last algorithm is called "Bytewise comparison", it's about 30% slower than "CRC comparison" but it is on the other hand 100% accurate. Meaning that files found by the "Bytewise comparison" are beyond any doubt 100% duplicates. This is recommend if you have very high demands for accuracy, otherwise use the "CRC comparison". Both CRC and Bytewise are best used in combination with the "Fuzzy comparison" to increase the speed while still remaining just as accurate.

Selector
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This is a nifty little tool which can help you select specific files of the ones found. You can select files based on size, filename match, filename containing a string, or a matching path. The selected files can then be deleted or moved.


Delete
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Here you can permanently delete or move the files to the recycle bin. A file which is moved to the recycle bin can later be restored back to it's exact location. Remember that only the selected files in the list will be processed.

Move [Top]
This function allows you to move all of selected files to a directory of your choice. If you select the option "Rename files with conflicting filenames" then files with the same name moved to this directory will be renamed in this manner from "original.file" to "original(0).file" and "original(1).file" and so on.

Export [Top]
You can export a report of the files in the list to a Text or HTML file. If you chose a Text file then the "Separate the fields with" setting will be used. It sets what character that will be used to separate each of the fields in the list. This setting is not used when you export a HTML report.

It won't start, it says I'm missing some file? [Top]
If the program says that you're missing an OCX or DLL file then download and install this file from the Microsoft website (restart your computer after you have installed it): Runtime library
If it still won't work then contact us and tell us what file that you are missing.


The Automatic updater always times out or can't connect? [Top]
Make sure that you have set your firewall to allow the Automatic updater to access "www.duplicate-file-finder.com" on port 80, so that the updater may connect to that site in order to check for updates. It's not necessary to enable the Automatic updater for the program to work, but it really helps to keep Duplicate File Finder Pro up to date if you want to be using the latest version.


I have a question, how do I reach you? [Top]
You can find our contact information on this page, feel free to contact us with any questions that you might have and we will get back to you as soon as possible. Normally within 24 hours.


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